Booking conditions

  • Pets: Are very welcome and will be charged with Euro 20,00 per night in addition 
  • Check in: earliest 3 p.m. and latest 6 p.m. (For a later arrival please contact us.)
  • Check out: latest 10.30 a.m. 
  • Early check-in from 9.30 EUR 95,00 per chalet (on request) 
  • Late check-out until 17.30 EUR 95,00 per chalet (on request)   
  • Down payment: In order for the reservation to be binding, we require a deposit of 40% of the total amount to be wired to our bank account within 5 days from the date of the reservation. Otherwise your booking will be cancelled without further notice. 
  • Balance: The balance can be paid upon arrival in cash or by credit card (Maestro, VISA, MasterCard or AMEX) 
  • Bank details: Raiffeisenbank Ehrwald-Lermoos-Biberwier, Account number: 52183, BLZ: 36219. IBAN: AT 13 36219 000000 52183, BIC: RZTI AT 22219. 
  • Cancellation fee: Free cancellation up to 3 months before arrival 40% of the total agreed price by 1 month before the date of arrival 70% of the total agreed price by 1 week before the date of arrival 90% of the total agreed price within the last week preceding the date of arrival Delayed arrivals or anticipated departures will be charged with the full amount
  • Cancellation insurance: We suggest you to take out a cancellation insurance. The Austrian Hotel Contracts Rights & Regulations (AGBH 2006) apply. 
  • All prices, information, printing, errors and mistakes are subject to change without notice.